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Privacy Policy

Privacy Policy  Policy Last Updated Nov 16 2018

Dimensions (“www.dimsapp.com”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit our website www.dimsapp.com, together with other websites we own and control (“Dimensions Websites”), as well as users of our on- demand help desk platform, tools and services offered by Dimensions (“Service”). Amendments to this policy will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We will notify the primary Dimensions Service account holder by email when significant changes are made to the privacy policy. We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the Dimensions website, and information voluntarily submitted by the consumer (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, address, telephone number, and VAT number. The information we collect is used to improve the quality of the Dimensions website and Service, to communicate information about the Dimensions Service, to bill your account for services provided, for research, and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes.

Privacy Policy Notes

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • Merchant will not pass any debit/credit card details to third parties.
  • Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.dimsapp.com) cannot guarantee the security of any information that is disclosed online.
  • The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Security and Information storage

The Dimensions website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your information. Additionally, you retain all rights of ownership to the data you have stored on the Dimensions Service. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.

Logs

Dimensions collects certain usage and activity information and stores it in our Log files. These information might include time-stamped data pertaining to IP addresses and browsers, internet service provider, entry/exit pages and operating systems. This is strictly utilised in aggregate, for analyzing the trends and usage of various features within the Service.

Corrections and Updates

Dimensions allows consumers who use the Dimensions Service to update or modify their information by clicking on the My Account link in the Dimensions navigation menu.

Contacting Dimensions

If you have any questions about this privacy statement or your dealings with the Dimensions website, you can contact us .